PalmRoute's AI answers every call, books grooming, boarding, and daycare appointments, sends vaccination and rebooking reminders, and keeps pet parents coming back — so your calendar stays full while your hands stay busy.
You can't answer the phone with a dog on the grooming table. Pet parents who can't reach you book with the groomer across town — and most who hit voicemail never call back.1
You're mid-groom or walking the pack — the phone rings out. A pet parent ready to book their dog's grooming simply calls the next shop that answers.
A no-show grooming appointment is a two-hour block you can't get back. Without reminders and confirmations, no-shows quietly eat your day.
Boarding and daycare require up-to-date vaccines. Chasing records by phone is a headache — and a missed one is a real liability risk.
Grooming is every 6–8 weeks — but if you don't prompt the next appointment, pet parents forget, stretch it out, or drift to another groomer.
"Do you do doodles? What's a bath-and-tidy cost? Do you have boarding this weekend?" The same questions interrupt every groom.
PalmRoute answers every call, books appointments, tracks vaccination reminders, and prompts rebookings automatically — so you stay booked and stress-free.
Two products working together — so you book every pet parent and keep them coming back, without setting down the clippers.
A friendly, on-brand AI that answers every call in your business's name, books grooming, boarding, and daycare, captures breed and service details, and confirms vaccination status — even mid-groom.
A smart engine that reminds pet parents of appointments, prompts the next groom on schedule, tracks vaccination expirations, and rewards your most loyal clients.
Every feature designed for hands-full days, tight appointment blocks, and pet parents who love a reminder to rebook.
Every call answered in your business's name — mid-groom, after hours, weekends, and holidays.
Grooming, boarding, and daycare booked right on the call — the AI checks availability and confirms instantly.
The AI confirms vaccine requirements at booking and sends reminders before they expire — less liability, less chasing.
Automated reminders before every appointment mean far fewer no-shows and a calendar that stays full.
Automatic "time for the next groom" nudges every 6–8 weeks keep pets on schedule and your chair full.
Pet birthday treats and loyalty rewards keep clients coming back and referring their dog-park friends.
Post-visit review requests to Google. Adorable results and happy pet parents become 5-star reviews.
Track calls, bookings, no-shows, and rebooking rates in one live view. Know exactly how full your week is.
More booking calls captured
avg. first 90 days
Fewer no-shows
with automated reminders
More rebookings
from automatic prompts
Avg. Google rating
after 90 days
"I can't answer the phone with a dog on the table. PalmRoute books every groom and boarding request while I work, and it even checks vaccine records. My calendar is booked three weeks out."
Hannah Delgado
Owner · Pampered Paws, Naples, FL
"The automatic rebooking prompts changed everything. Clients used to stretch grooms to three months — now they rebook on schedule every time. Revenue is up and my chair is never empty."
Chris Vaughn
Owner · Bark Avenue Boarding, Fort Myers, FL
A one-time $999 setup & configuration fee applies to all plans. No long-term contracts. Up and running in less than a week.
+ $999 one-time setup fee
For solo groomers & small pet businesses
+ $999 one-time setup fee
The complete system for busy grooming & boarding businesses
Tailored to your size & call volume
For multi-location & franchise pet businesses
30-Day Money-Back Guarantee
No long-term contracts · $999 one-time setup · Up and running in less than a week
The challenges and statistics referenced throughout this page are drawn from publicly available third-party research and pet-industry reports. We cite sources here for full transparency.
| # | Statistic | Source | Link |
|---|---|---|---|
| 1 | "85% of callers who reach voicemail never call back" | Numa — Business Phone Statistics, 2024 | numa.com |
| 2 | "U.S. pet industry expenditures continue to grow year over year, exceeding $140 billion" | American Pet Products Association (APPA) — Industry Trends & Spending | americanpetproducts.org |
| 3 | "Responding to a lead within 5 minutes makes you 21x more likely to qualify it" | Lead Response Management Study — Harvard Business Review, 2011 | hbr.org |