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PalmRoute
For Groomers, Boarding, Daycare & Pet Care

Stay fully booked.
Never miss a pet parent.

PalmRoute's AI answers every call, books grooming, boarding, and daycare appointments, sends vaccination and rebooking reminders, and keeps pet parents coming back — so your calendar stays full while your hands stay busy.

Trusted by pet businesses nationwide
Pet business owner Pet business owner Pet business owner
+
★★★★★ 4.9 rating

Your hands are full — literally.
The phone keeps ringing.

You can't answer the phone with a dog on the grooming table. Pet parents who can't reach you book with the groomer across town — and most who hit voicemail never call back.1

Missed calls = missed bookings

You're mid-groom or walking the pack — the phone rings out. A pet parent ready to book their dog's grooming simply calls the next shop that answers.

No-shows waste your slots

A no-show grooming appointment is a two-hour block you can't get back. Without reminders and confirmations, no-shows quietly eat your day.

Vaccination gaps & liability

Boarding and daycare require up-to-date vaccines. Chasing records by phone is a headache — and a missed one is a real liability risk.

Rebookings slip away

Grooming is every 6–8 weeks — but if you don't prompt the next appointment, pet parents forget, stretch it out, or drift to another groomer.

Repetitive questions all day

"Do you do doodles? What's a bath-and-tidy cost? Do you have boarding this weekend?" The same questions interrupt every groom.

There's a better way

PalmRoute answers every call, books appointments, tracks vaccination reminders, and prompts rebookings automatically — so you stay booked and stress-free.

Meet Your AI Front Desk

Two products working together — so you book every pet parent and keep them coming back, without setting down the clippers.

Live · Booking Grooms Right Now

AI Phone
Assistant

A friendly, on-brand AI that answers every call in your business's name, books grooming, boarding, and daycare, captures breed and service details, and confirms vaccination status — even mid-groom.

Answers 100% of calls — mid-groom, after hours, weekends
Books grooming, boarding & daycare in real time
Captures breed, size, service & special needs
Confirms vaccination requirements before boarding
Answers pricing, services & availability questions
Dog being groomed
Happy dogs with a caretaker
Runs While You Work

Automated
Workflows

A smart engine that reminds pet parents of appointments, prompts the next groom on schedule, tracks vaccination expirations, and rewards your most loyal clients.

Appointment reminders that cut no-shows
Automatic rebooking prompts every 6–8 weeks
Vaccination expiration & vet reminders
Post-visit Google review requests
Loyalty & birthday campaigns for pets

Built for grooming, boarding,
daycare & every pet business

Every feature designed for hands-full days, tight appointment blocks, and pet parents who love a reminder to rebook.

24/7 Call Answering

Every call answered in your business's name — mid-groom, after hours, weekends, and holidays.

Appointment Booking

Grooming, boarding, and daycare booked right on the call — the AI checks availability and confirms instantly.

Vaccination Tracking

The AI confirms vaccine requirements at booking and sends reminders before they expire — less liability, less chasing.

Appointment Reminders

Automated reminders before every appointment mean far fewer no-shows and a calendar that stays full.

Rebooking Prompts

Automatic "time for the next groom" nudges every 6–8 weeks keep pets on schedule and your chair full.

Loyalty & Birthdays

Pet birthday treats and loyalty rewards keep clients coming back and referring their dog-park friends.

Review Collection

Post-visit review requests to Google. Adorable results and happy pet parents become 5-star reviews.

Business Dashboard

Track calls, bookings, no-shows, and rebooking rates in one live view. Know exactly how full your week is.

The numbers speak for themselves

0%

More booking calls captured

avg. first 90 days

0%

Fewer no-shows

with automated reminders

0%

More rebookings

from automatic prompts

0★

Avg. Google rating

after 90 days

Before vs. After PalmRoute

Before PalmRoute
Calls Answered53%
Booking Capture37%
Rebooking Rate41%
Google Review Rating4.1 ★
After PalmRoute
Calls Answered100%
Booking Capture86%
Rebooking Rate75%
Google Review Rating4.9 ★
★★★★★

"I can't answer the phone with a dog on the table. PalmRoute books every groom and boarding request while I work, and it even checks vaccine records. My calendar is booked three weeks out."

Hannah Delgado

Hannah Delgado

Owner · Pampered Paws, Naples, FL

★★★★★

"The automatic rebooking prompts changed everything. Clients used to stretch grooms to three months — now they rebook on schedule every time. Revenue is up and my chair is never empty."

Chris Vaughn

Chris Vaughn

Owner · Bark Avenue Boarding, Fort Myers, FL

A few saved grooms a month
pays for everything.

A one-time $999 setup & configuration fee applies to all plans. No long-term contracts. Up and running in less than a week.

Solo
$297/mo

+ $999 one-time setup fee

For solo groomers & small pet businesses

AI Phone Assistant (up to 300 calls/mo)
24/7 call answering
Appointment booking automation
Appointment reminders
Google review requests
Rebooking & vaccination reminders
Loyalty campaigns
Multi-Location
Contact for price

Tailored to your size & call volume

For multi-location & franchise pet businesses

Everything in Growth
Multi-location routing & management
Custom AI persona per location
Dedicated account manager
Pet-business software integration
Enterprise SLA & support

30-Day Money-Back Guarantee

No long-term contracts · $999 one-time setup · Up and running in less than a week

Industry statistics cited on this page

The challenges and statistics referenced throughout this page are drawn from publicly available third-party research and pet-industry reports. We cite sources here for full transparency.

# Statistic Source Link
1 "85% of callers who reach voicemail never call back" Numa — Business Phone Statistics, 2024 numa.com
2 "U.S. pet industry expenditures continue to grow year over year, exceeding $140 billion" American Pet Products Association (APPA) — Industry Trends & Spending americanpetproducts.org
3 "Responding to a lead within 5 minutes makes you 21x more likely to qualify it" Lead Response Management Study — Harvard Business Review, 2011 hbr.org
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