Back to PalmRoute PalmRoute › Industries › Legal Practices Industry Page
PalmRoute
For Solo Attorneys, Boutique Firms & Practice Groups

Capture every case.
Answer every intake call.

PalmRoute's AI answers every call, screens new-client intake against your criteria, books consultations directly on your calendar, and follows up until they show — so no qualified lead ever slips away to the firm that picked up first.

Trusted by law practices nationwide
Attorney Attorney Attorney
+
★★★★★ 4.9 rating

You're in a deposition.
A $15,000 case just called.

Prospective clients in a legal bind call multiple firms and retain whoever responds first. When you're in court or with a client, those calls hit voicemail — and most callers who reach voicemail never call back.1

Missed calls = lost retainers

You can't answer the phone during a hearing or client meeting. A prospect who reaches voicemail calls the next firm on their list — and signs with whoever answers.

Unscreened intake wastes time

Without a consistent intake process, your calendar fills with consultations that were never a fit — burning billable hours on cases you'd never take.

No after-hours coverage

Legal emergencies don't wait for business hours. If your line goes to voicemail nights and weekends, the client in crisis finds a firm that answers right now.

Follow-up falls through

Prospects who don't book on the first call rarely get a second touch. Without automated follow-up, warm leads go cold and quietly retain elsewhere.

Consultation no-shows

A no-show consult is a wasted slot you could have billed. Without confirmations and reminders, your calendar leaks time you'll never get back.

There's a better way

PalmRoute answers 24/7, screens intake against your criteria, books qualified consultations, and follows up automatically — so you retain more of the right cases.

Meet Your AI Intake Coordinator

Two products working together — so you capture every qualified lead and fill your calendar with the right cases, without adding front-desk headcount.

Live · Screening Intake Right Now

AI Phone
Assistant

A discreet, professional AI that answers every call in your firm's name, runs your intake questionnaire, screens for practice area and conflicts, and books qualified consultations — even while you're in court.

Answers 100% of calls — in court, after hours, weekends
Screens intake against your case criteria
Books consultations directly on your calendar
Captures matter type, timeline, and key details
Routes urgent matters to the right attorney
Law library with legal volumes
Attorneys meeting with a client
Runs While You Practice

Automated
Workflows

A smart engine that follows up with prospects, confirms consultations, requests reviews from satisfied clients, and stays in touch with past clients for repeat and referral work.

Lead follow-up sequences until they book
Consultation confirmations & reminders
Post-matter Google & Avvo review requests
Past-client check-ins for repeat work
Referral request automation

Built for how law firms
actually win clients

Every feature designed for the realities of legal practice — court schedules, sensitive intake, and prospects who retain the firm that responds first.

24/7 Call Answering

Every call answered in your firm's name — during hearings, after hours, weekends, and holidays.

Intake Screening

The AI runs your custom questionnaire and screens for practice area, jurisdiction, and basic conflicts before booking.

Consultation Booking

Qualified prospects book their consult right on the call — the AI checks availability and confirms instantly.

Lead Follow-Up

Automated multi-touch follow-up keeps warm prospects engaged until they book — no lead left behind.

Consult Reminders

Confirmations and reminders before every consultation dramatically reduce no-shows and protect billable time.

Review Collection

Post-matter review requests to Google and Avvo. Build the reputation that wins your next client.

Discreet & Compliant

Professional, confidential handling of sensitive intake with call logs and transcripts kept in your dashboard.

Intake Dashboard

Track calls, qualified leads, consult bookings, and conversion in one live view. Know your pipeline at a glance.

The numbers speak for themselves

0%

More intake calls captured

avg. first 90 days

0x

More consultations booked

vs. no-automation baseline

0%

More signed retainers

from faster response & follow-up

0★

Avg. Google rating

after 90 days

Before vs. After PalmRoute

Before PalmRoute
Intake Calls Answered51%
Consultation Booking Rate34%
Retainer Sign Rate29%
Google Review Rating3.9 ★
After PalmRoute
Intake Calls Answered100%
Consultation Booking Rate72%
Retainer Sign Rate48%
Google Review Rating4.9 ★
★★★★★

"As a solo attorney I was losing cases every time I was in court. PalmRoute screens intake and books consultations while I'm on the record. My caseload is up 40% and I'm only taking cases that fit."

David Okafor

David Okafor, Esq.

Okafor Law · Naples, FL

★★★★★

"The intake screening alone is worth it — my calendar stopped filling with consults that were never a fit. Now every appointment is a qualified prospect. It's like hiring an intake coordinator for a fraction of the cost."

Rachel Stern

Rachel Stern, Esq.

Stern Family Law · Fort Myers, FL

One extra retainer a month
pays for years.

A one-time $999 setup & configuration fee applies to all plans. No long-term contracts. Up and running in less than a week.

Solo
$297/mo

+ $999 one-time setup fee

For solo attorneys ready to stop missing intake

AI Phone Assistant (up to 300 calls/mo)
24/7 call answering
Custom intake screening
Consultation booking & reminders
Google review requests
Lead follow-up sequences
Multi-attorney routing
Multi-Office
Contact for price

Tailored to your size & call volume

For multi-office firms & practice groups

Everything in Practice
Multi-office routing & management
Custom intake per practice area
Dedicated account manager
Case-management software integration
Enterprise SLA & support

30-Day Money-Back Guarantee

No long-term contracts · $999 one-time setup · Up and running in less than a week

Industry statistics cited on this page

The challenges and statistics referenced throughout this page are drawn from publicly available third-party research and legal-industry reports. We cite sources here for full transparency.

# Statistic Source Link
1 "85% of callers who reach voicemail never call back" Numa — Business Phone Statistics, 2024 numa.com
2 "Responding to a lead within 5 minutes makes you 21x more likely to qualify it vs. 30 minutes" Lead Response Management Study — Harvard Business Review, 2011 hbr.org
3 "The majority of legal consumers contact more than one firm and retain the most responsive" Clio — Legal Trends Report clio.com
Book Free Demo