PalmRoute's AI answers every call, screens new-client intake against your criteria, books consultations directly on your calendar, and follows up until they show — so no qualified lead ever slips away to the firm that picked up first.
Prospective clients in a legal bind call multiple firms and retain whoever responds first. When you're in court or with a client, those calls hit voicemail — and most callers who reach voicemail never call back.1
You can't answer the phone during a hearing or client meeting. A prospect who reaches voicemail calls the next firm on their list — and signs with whoever answers.
Without a consistent intake process, your calendar fills with consultations that were never a fit — burning billable hours on cases you'd never take.
Legal emergencies don't wait for business hours. If your line goes to voicemail nights and weekends, the client in crisis finds a firm that answers right now.
Prospects who don't book on the first call rarely get a second touch. Without automated follow-up, warm leads go cold and quietly retain elsewhere.
A no-show consult is a wasted slot you could have billed. Without confirmations and reminders, your calendar leaks time you'll never get back.
PalmRoute answers 24/7, screens intake against your criteria, books qualified consultations, and follows up automatically — so you retain more of the right cases.
Two products working together — so you capture every qualified lead and fill your calendar with the right cases, without adding front-desk headcount.
A discreet, professional AI that answers every call in your firm's name, runs your intake questionnaire, screens for practice area and conflicts, and books qualified consultations — even while you're in court.
A smart engine that follows up with prospects, confirms consultations, requests reviews from satisfied clients, and stays in touch with past clients for repeat and referral work.
Every feature designed for the realities of legal practice — court schedules, sensitive intake, and prospects who retain the firm that responds first.
Every call answered in your firm's name — during hearings, after hours, weekends, and holidays.
The AI runs your custom questionnaire and screens for practice area, jurisdiction, and basic conflicts before booking.
Qualified prospects book their consult right on the call — the AI checks availability and confirms instantly.
Automated multi-touch follow-up keeps warm prospects engaged until they book — no lead left behind.
Confirmations and reminders before every consultation dramatically reduce no-shows and protect billable time.
Post-matter review requests to Google and Avvo. Build the reputation that wins your next client.
Professional, confidential handling of sensitive intake with call logs and transcripts kept in your dashboard.
Track calls, qualified leads, consult bookings, and conversion in one live view. Know your pipeline at a glance.
More intake calls captured
avg. first 90 days
More consultations booked
vs. no-automation baseline
More signed retainers
from faster response & follow-up
Avg. Google rating
after 90 days
"As a solo attorney I was losing cases every time I was in court. PalmRoute screens intake and books consultations while I'm on the record. My caseload is up 40% and I'm only taking cases that fit."
David Okafor, Esq.
Okafor Law · Naples, FL
"The intake screening alone is worth it — my calendar stopped filling with consults that were never a fit. Now every appointment is a qualified prospect. It's like hiring an intake coordinator for a fraction of the cost."
Rachel Stern, Esq.
Stern Family Law · Fort Myers, FL
A one-time $999 setup & configuration fee applies to all plans. No long-term contracts. Up and running in less than a week.
+ $999 one-time setup fee
For solo attorneys ready to stop missing intake
+ $999 one-time setup fee
The complete system for growing firms
Tailored to your size & call volume
For multi-office firms & practice groups
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No long-term contracts · $999 one-time setup · Up and running in less than a week
The challenges and statistics referenced throughout this page are drawn from publicly available third-party research and legal-industry reports. We cite sources here for full transparency.
| # | Statistic | Source | Link |
|---|---|---|---|
| 1 | "85% of callers who reach voicemail never call back" | Numa — Business Phone Statistics, 2024 | numa.com |
| 2 | "Responding to a lead within 5 minutes makes you 21x more likely to qualify it vs. 30 minutes" | Lead Response Management Study — Harvard Business Review, 2011 | hbr.org |
| 3 | "The majority of legal consumers contact more than one firm and retain the most responsive" | Clio — Legal Trends Report | clio.com |